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Classroom Management and its Effect on the Pervasiveness of Incivility in Higher Education

Abstract of the Student #Thesis: Maria Andrea Hamilton

Incivility or uncivil behaviors have become a significant concern for educators worldwide, posing one of the growing disciplinary problems in learning environments. This phenomenon is increasingly seen as a leading cause of violence, with some educators considering it a crisis in educational institutions today. The prevalence of classroom incivility has affected higher education institutions globally for decades. However, there is no known data on the impact of higher education lecturers' classroom management styles on the pervasiveness of uncivil behaviors despite the seriousness of this problem.

This qualitative research, employing a phenomenological design, aimed to address this gap through four research questions that guided the study. The researcher examined how the nature of classroom incivility, cultural sensitivity, and classroom management styles influence the pervasiveness of uncivil behaviors in higher education. Semi-structured and open-ended interviews were conducted to investigate how classroom management affects incivility in higher education settings. A purposive sample of 40 higher education lecturers from the Caribbean, the United States, Guyana, and Europe was used to obtain an objective perspective on the phenomenon.

The themes developed from the survey and interview results provided potentially useful strategies for lecturers addressing the pervasiveness of incivility in higher education learning environments.

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