DEVELOPING A USER-FRIENDLY APPROACH TO E-HEALTH SYSTEMS: FOCUS ON ISSUES AND CONCERNS IN SUDAN

Abstract of the Student #Thesis: Mohamed Elfatih Younis Elnaiem

Over the past decade, rapid advances in Information and Communication Technology (ICT) have positively impacted various sectors, including e-Commerce, e-Learning, e-Health, and e-Government, particularly in developing countries. Sudan is one of these countries that recognizes the potential of ICT to enhance and increase the efficiency of health services.

In the past, investigating eHealth in developing countries was challenging due to their low levels of development. However, recent technological advancements, particularly in eHealth, have made it possible to conduct studies and analyze their experiences and practices.

This research aims to evaluate and develop a user-friendly approach to eHealth systems by examining and analyzing the issues and concerns of eHealth in Sudan as a case study. A qualitative approach will be employed, collecting data from Sudan through interviews and discussion groups with key officials in health information systems. Additionally, survey questionnaires will capture the views of interviewees, supported by published documents in the health domain. The collected data will be analyzed, and the results verified and compared with the WHO Health Metrics Network framework for assessment.

The WHO National eHealth Strategy Toolkit will serve as a practical guide, providing governments, their ministries, and stakeholders with a solid foundation and methodology for developing and implementing a national eHealth vision, action plan, and monitoring framework.

The findings of this research will contribute to identifying the critical factors in eHealth in Sudan and developing a system for adopting a user-friendly approach to eHealth.