Author: Lara Garcia Affiliation: ISB Academy Dubai ORCID iD: 0009-0003-4405-1619 Received 10 June 2024; Revised 25 August 2024; Accepted 20 November 2024; Available online 2 December 2024; Version of Record 2 December 2024. Volume 1, December 2024, (10010) Abstract Tourism can be articulated based on growth, markets, destinations, and consumers. However, tourism can also be described as an institution of history, of a system of changing patterns of mobility, meaning, infrastr

Author: Luay Kareem Affiliation: Swiss International Institute in Dubai ORCID iD: 0009-0002-7961-033X Received 12 June 2024; Revised 28 August 2024; Accepted 12 September 2024; Available online 2 October 2024; Version of Record 2 October 2024. Volume 1, December 2024, (10009) Abstract Front office management is often considered a visible service function, but its theoretical significance goes beyond reception, greeting and administrative coordination. This article provides a

Author: Mario Li Affiliation: Swiss Global University LLC ORCID iD: 0009-0007-0270-3366 Received 5 June 2024; Revised 20 July 2024; Accepted 5 August 2024; Available online 30 August 2024; Version of Record 30 August 2024. Volume 1, December 2024, (10008) Abstract Business education has not evolved as a linear movement from practice to theory or from local training to global professionalism. It has been transformed through iterative institutional translations that have selec

Author: Amjad Abdullah Affiliation: ISB Management Training Institute ORCID iD: 0009-0007-1830-2989 Received 9 May 2024; Received 24 June 2024; Accepted 9 July 2024; Available online 2 August 2024; Version of Record 2 August 2024. Volume 1, December 2024, (10007) Abstract Restaurants are more than just places of food service. They are adaptive institutional forms shaped through strategic interaction, technological mediation and governance pressures. This study examines the tr

Author: Laurnce Garcia Affiliation: Swiss Academy in London ORCID iD: 0009-0006-3197-8214 Received 1 March 2024; Revised 15 April 2024; Accepted 1 May 2024; Available online 1 June 2024; Version of Record 1 June 2024. Volume 1, December 2024, (10006) Abstract Hospitality is often understood as a contemporary service industry, but its history reveals a wider institutional role: it manages the reception of strangers, the governance of mobility, and the production of trust. The

Author: Maria Li Affiliation: Independent Researcher Received 11 March 2024; Revised 26 April 2024; Accepted 11 May 2024; Available online 1 June 2024; Version of Record 1 October 2024. Volume 1, December 2024, (10005) Abstract This article revisits the historical development of the secretarial profession as a long-run case of strategic information intermediation. The article provides a theory-building account of how secretaries and related administrative professionals have

Author: Lee Zhang Affiliation: Swiss International University SIU Bishkek ORCID iD: 0009-0006-7478-8357 Received 14 March 2024; Revised 29 April 2024; Accepted 14 May 2024; Available online 1 June 2024; Version of Record 1 October 2024. Volume 1, December 2024, (10004) Abstract This article reconsiders the historical evolution of law from ancient codes to modern legal orders from a conceptual and comparative legal-historical perspective. The central question is not just how

Author: A. Liu Affiliation: Independent Researcher Received 16 March 2024; Revised 1 May 2024; Accepted 16 May 2024; Available online 1 June 2024; Version of Record 1 June 2024. Volume 1, December 2024, (10003) Abstract Education has always been a mechanism for societies to reproduce knowledge, distribute authority, coordinate collective life and cope with uncertainty. The article reinterprets a broad historical account of education as a theoretically sharper conceptual-histo

Author: Lee Zhang Affiliation: Swiss International University SIU Bishkek ORCID iD: 0009-0006-7478-8357 Received 5 March 2024; Revised 15 April 2024; Accepted 5 May 2024; Available online 29 May 2024; Version of Record 29 May 2024. DOI 10.65326/u7y566772 Volume 1, December 2024, (10002) Abstract Information and Communications Technology (ICT) management has become a strategic organizational activity, rather than narrow technical support alone. As organizations become more dep

Author: Maria Johnson Affiliation: ISB Management Training Institute, Dubai, United Arab Emirates ORCID iD: 0009-0004-4123-4222 Received 6 March 2024; revised 15 April 2024; accepted 6 May 2024; available online 26 May 2024; version of record 26 May 2024. DOI 10.65326/u7y566771 Volume 1, December 2024, (10001) Abstract The secretary’s role has evolved from a narrow clerical identity to one of strategic importance at the intersection of executive support, digital coordination,