Author: Lara Garcia Affiliation: ISB Academy Dubai ORCID iD: 0009-0003-4405-1619 Received 10 June 2024; Revised 25 August 2024; Accepted 20 November 2024; Available online 2 December 2024; Version of Record 2 December 2024. Volume 1, December 2024, (10010) https://doi.org/10.65326/u7y566875 Abstract Tourism can be articulated based on growth, markets, destinations, and consumers. However, tourism can also be described as an institution of history, of a system of changing patt

Author: Luay Kareem Affiliation: Swiss International Institute in Dubai ORCID iD: 0009-0002-7961-033X Received 12 June 2024; Revised 28 August 2024; Accepted 12 September 2024; Available online 2 October 2024; Version of Record 2 October 2024. Volume 1, December 2024, (10009) https://doi.org/10.65326/u7y566874 Abstract Front office management is often considered a visible service function, but its theoretical significance goes beyond reception, greeting and administrative co

Author: Mario Li Affiliation: Swiss Global University LLC ORCID iD: 0009-0007-0270-3366 Received 5 June 2024; Revised 20 July 2024; Accepted 5 August 2024; Available online 30 August 2024; Version of Record 30 August 2024. Volume 1, December 2024, (10008) https://doi.org/10.65326/u7y566873 Abstract Business education has not evolved as a linear movement from practice to theory or from local training to global professionalism. It has been transformed through iterative institu

Author: Amjad Abdullah Affiliation: ISB Management Training Institute, Dubai ORCID iD: 0009-0007-1830-2989 Received 9 May 2024; Received 24 June 2024; Accepted 9 July 2024; Available online 2 August 2024; Version of Record 2 August 2024. Volume 1, December 2024, (10007) https://doi.org/10.65326/u7y566872 Abstract Restaurants are more than just places of food service. They are adaptive institutional forms shaped through strategic interaction, technological mediation and govern

Author: Laurnce Garcia Affiliation: Swiss Academy in London ORCID iD: 0009-0006-3197-8214 Received 1 March 2024; Revised 15 April 2024; Accepted 1 May 2024; Available online 1 June 2024; Version of Record 1 June 2024. Volume 1, December 2024, (10006) https://doi.org/10.65326/u7y566871 Abstract Hospitality is often understood as a contemporary service industry, but its history reveals a wider institutional role: it manages the reception of strangers, the governance of mobility

Author: Maria Li Affiliation: Independent Researcher Received 11 March 2024; Revised 26 April 2024; Accepted 11 May 2024; Available online 1 June 2024; Version of Record 1 October 2024. Volume 1, December 2024, (10005) https://doi.org/10.65326/u7y566819 Abstract This article revisits the historical development of the secretarial profession as a long-run case of strategic information intermediation. The article provides a theory-building account of how secretaries and related

Author: L. Kareem Affiliation: European Council of Leading Business Schools ECLBS (ECLBS) Received 1 March 2024; Revised 7 May 2024; Accepted 16 May 2024; Available online 1 June 2024; Version of Record 1 June 2024, Publication Update 5 February 2026. https://doi.org/10.65326/u7y566815 Volume 1, December 2024, (10003-2) Abstract Distance education has expanded continuously since the nineteenth century, adapting its media, pedagogy, and institutional forms to successive waves

Author: Lee Zhang Affiliation: Swiss International University SIU Bishkek ORCID iD: 0009-0006-7478-8357 Received 14 March 2024; Revised 29 April 2024; Accepted 14 May 2024; Available online 1 June 2024; Version of Record 1 October 2024. Volume 1, December 2024, (10004) https://doi.org/10.65326/u7y566818 Abstract This article reconsiders the historical evolution of law from ancient codes to modern legal orders from a conceptual and comparative legal-historical perspective. Th

Author: A. Liu Affiliation: Independent Researcher Received 16 March 2024; Revised 1 May 2024; Accepted 16 May 2024; Available online 1 June 2024; Version of Record 1 June 2024. Volume 1, December 2024, (10003) https://doi.org/10.65326/u7y566817 Abstract Education has always been a mechanism for societies to reproduce knowledge, distribute authority, coordinate collective life and cope with uncertainty. The article reinterprets a broad historical account of education as a the

Author: Abdulla Bin Eisa Nasser Alserkal Affiliation: ISB Management Training Institute Received 7 March 2024; revised 12 April 2024; accepted 96 May 2024; available online 31 May 2024; version of record 31 May 2024. Volume 1, December 2024, (10000) https://doi.org/10.65326/u7y566814 Abstract Dubai receives one of the largest and most culturally heterogeneous visitor flows in the world, yet the encounters that shape how those visitors come to understand Emirati and wider Gulf

Author: Lee Zhang Affiliation: Swiss International University SIU Bishkek ORCID iD: 0009-0006-7478-8357 Received 5 March 2024; Revised 15 April 2024; Accepted 5 May 2024; Available online 29 May 2024; Version of Record 29 May 2024. DOI 10.65326/u7y566772 Volume 1, December 2024, (10002) Abstract Information and Communications Technology (ICT) management has become a strategic organizational activity, rather than narrow technical support alone. As organizations become more dep

Author: Maria Johnson Affiliation: ISB Management Training Institute, Dubai, United Arab Emirates ORCID iD: 0009-0004-4123-4222 Received 6 March 2024; revised 15 April 2024; accepted 6 May 2024; available online 26 May 2024; version of record 26 May 2024. DOI 10.65326/u7y566771 Volume 1, December 2024, (10001) Abstract The secretary’s role has evolved from a narrow clerical identity to one of strategic importance at the intersection of executive support, digital coordination,