Author: Issa Hassan Affiliation: ISB Academy Dubai Published in U7Y Journal, Vol. 3, No. 1, 2025 DOI: https://doi.org/10.65326/u7y566743 © 2025 U7Y Journal | Licensed under CC BY 4.0 Abstract Agentic artificial intelligence—systems that can perceive context, reason with memory, call external tools, and act toward goals with varying degrees of autonomy—has rapidly moved from experimental demos to production roadmaps in service economies. This article reframes agentic AI not

Author: Maria Fernandez Affiliation: Independent researcher Received 5 August 2025; Revised 20 September 2025; Accepted 25 September 2025; Available online 3 October 2025; Version of Record 3 October 2025. Abstract Agentic artificial intelligence refers to AI systems that can perceive information, plan tasks, act through tools or connected systems, and revise their behavior with limited human intervention. As these systems move from experimentation into organizational use,