Author: Samuel Lewis Affiliation: Independent researcher Received 28 April 2025; Revised 12 June 2025; Accepted 23 June 2025; Available online 21 July 2025; Version of Record 21 July 2025. Abstract Agentic Business Process Management (Agentic BPM) is emerging as a significant development in the evolution of organizational process management. Building on more than three decades of Business Process Management (BPM) research, this concept extends traditional process design and

Author: L. Kareem Affiliation: Independent Researcher Received 10 March 2024; Revised 20 April 2024; Accepted 10 May 2024; Available online 31 May 2024; Version of Record 31 May 2024. Abstract The roles of secretaries and office managers have changed substantially in response to technological development, shifting organizational structures, and the increasing complexity of modern work. Once associated mainly with clerical support, these positions now involve coordination, com