Author: Amjad Abdullah Affiliation: ISB Management Training Institute, Dubai ORCID iD: 0009-0007-1830-2989 Received 9 May 2024; Received 24 June 2024; Accepted 9 July 2024; Available online 2 August 2024; Version of Record 2 August 2024. Volume 1, December 2024, (10007) https://doi.org/10.65326/u7y566872 Abstract Restaurants are more than just places of food service. They are adaptive institutional forms shaped through strategic interaction, technological mediation and govern