Author: Maria Johnson Affiliation: Independent Researcher Received 6 March 2024; Revised 15 April 2024; Accepted 6 May 2024; Available online 26 May 2024; Version of Record 26 May 2024. Abstract The role of the secretary has changed substantially over the past decade, with this change becoming more visible through digitalization, hybrid work arrangements, artificial intelligence tools, and stronger governance expectations. In early 2024, organizational thinking increasingly