Author: Hans Zimmer ORCID iD: 0009-0006-3510-7045 Affiliation: Swiss International University (SIU) Received 22 June 2025; Revised 27 August 2025; Accepted 30 September 2025; Available online 27 October 2025; Version of Record 27 October 2025. DOI: https://doi.org/10.65326/u7y566741 Volume 2, December 2025, (10018) Abstract Over the past hundred years, hotel management has moved from an apprenticeship-based craft to a research-informed academic field spanning bachelor’s, mast

Author: Maria Li Affiliation: Independent Researcher Received 11 March 2024; Revised 26 April 2024; Accepted 11 May 2024; Available online 1 June 2024; Version of Record 1 October 2024. Volume 1, December 2024, (10005) Abstract This article revisits the historical development of the secretarial profession as a long-run case of strategic information intermediation. The article provides a theory-building account of how secretaries and related administrative professionals have